Thursday, June 16, 2011

How Can One Question Change the World?

"We seem to be having a problem between us, but I'd like to find a mutually beneficial situation.  Will you help me?"  It seems pretty simple, and a phrase most would find fairly innocuous and rational.  But, that may be the problem, as conflicts are rarely based in reason.  When having conflict, the ideal situation would be to look at the facts of the situation and both parties sit down and make a reasonable agreement on how to handle it.  Unfortunately, emotions, pride, anger and feelings of entitlement get in the way.  Having a plan in advance that allows you to continually be the resolver in a situation will get you further in life than you would think.  Imagine the power a person could have if, throughout their life, they continually were able to resolve any conflicts with never-ending "tics" in the "win-win" column.  Being able to read people well enough to phrase the communication to achieve desired results is a strength.  But adding the phrase and ultimate question, "We seem to be having a problem between us, but I'd like to find a mutually beneficial situation.  Will you help me?" seems to be the way to ensure that ALL parties are getting the desired result.  And getting both sides to feel as if they have won is a truly powerful gift.

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